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Your No.1 place for leisure & event facilities in the Tauranga, Mount Maunganui & Papamoa region
Bay Venues at Alert Level 2
Bay Venues is operating in Level 2 with the following protocols in place to keep our visitors and staff safe:
Operational Changes in Level 2
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BAY VENUES FACILITY / PROGRAMME |
OPERATIONAL CHANGES |
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Clubfit |
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Mount Hot Pools |
Changes to operating hours: Mon-Sat 7am to 9pm. Sun & Public Holidays 8am to 9pm. Face coverings encouraged on entry & exit. 2 metre physical distancing required by all users and staff. No Aqua Zumba Classes in Level 2
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Mount Hot Pools |
Staff required to wear face coverings |
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Baywave |
Face coverings encouraged on entry & exit. 2 metre physical distancing required by all users and staff. Sauna, steam room, waves, Aqua Play Station and Hydroslide will not run in Level 2. AquaFit classes will run with a 30 person limit, click here for timetable, please collect a token from reception. Friday Fun Nights and Birthday Parties won’t restart until Level 1. While we wait for Swimming NZ guidance, we ask lane swimmers where practicable to maintain a 2 metre distance within the pool. |
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Greerton Aquatics & Otumoetai Pool |
Face coverings encouraged on entry & exit. 2 metre physical distancing required by all users and staff. Aquafit classes at Greerton will proceed as normal, click here to download the timetable. While we wait for Swimming NZ guidance, we ask lane swimmers where practicable to maintain a 2 metre distance within the pool. |
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BaySwim |
Learn to Swim lessons re-start at Greerton Aquatics & Baywave on Saturday, September 11. Only one parent per child please. Arrive dressed for lessons if possible and no play before or after lessons (as we have strict capacity limits in public facilities). Lessons missed from Level 4 to re-starting will be automatically credited to accounts. For more information email bayswim@bayvenues.co.nz. |
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Community Centres & QEYC |
Face coverings required except when exercising. 2 metre physical distancing required which may affect capacity limits. Hirers must submit and have approved their Health & Safety Management Plan. Kitchens only available in Level 2 to group providing community dinners and afterschool programmes. |
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Community Halls, Mount Sport Centre, Merivale Action Centre & Aquinas Action Centre |
Face coverings required except when exercising. 2 metre physical distancing required which may affect capacity limits. Hirers must submit and have approved their Health & Safety Management Plan that include contact tracing methods. Kitchens only available in Level 2 to group providing community dinners and afterschool programmes. |
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QEYC Badminton |
Operating from 6.30am to 8.30pm in Level 2. 2 metre physical distancing off the court. |
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BayActive Sports Leagues at Trustpower Arena & QEYC |
100 people limit applies. No spectators allowed. Games time will be to allow distancing between teams. Drink bottles required as drinking fountains are unavailable. When not playing 2 metre physical distancing rules apply. |
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Tumble Time at Trustpower Arena & QEYC |
Re-starting from Monday, September 13. 100 people limit applies, and session times will be implemented. Click here for more information. |
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BayStation |
Face Coverings required except when participating in an activity. 2 metre physical distancing between groups required. |
Please check back for updates. We appreciate your understanding and patience.
Session Times at Baywave
In managing visitor numbers to Baywave so we can adhere to the 2 metre physical distancing rules in public facilities, we have implemented session times for our regular users, our regular programmes, and the public:
Make sure you check these timetables before arriving at our venues to avoid disappointment.
Contact Tracing
There are three options for contact tracing:
- Use the Government COVID Tracer App to scan the venues unique barcode
- Swipe your membership or visit pass card (if applicable)
- Manually record your details with reception or via the group and/or activity you are partaking in
Contact details assist with the management of COVID-19. This means that your details (name, contact number, time, and date of your visit) will be given to public health officials if it is required for contact tracing. Contact details provided manually will be held securely and destroyed after 60 days.
Face Coverings
We encourage everyone to wear a face covering when visiting our venues.
You are not required to wear a face covering within an aquatic environment or while exercising, but we encourage you to wear one as you enter and exit these facilities. For all other indoor public facilities, a face covering is required unless you are under 12 years of age or have trouble breathing.
Staff in customer facing roles are required to wear face coverings (with the exception of staff within aquatic environments) as per the Alert Level 2 requirements.
Recreational Facilities
When visiting our indoor recreational facilities (swimming pools, gym, community centres, halls, and indoor sports), you must keep a 2 metre distance from other people, except for friends and whānau. In these venues you will find markings on the floor, walls, or benches in areas where congregation occurs (e.g., reception, changing rooms etc) to indicate 2 metre spacing. Distancing isn’t required while sport is in play.
We encourage customers to use payWave of Eftpos instead of cash.
Event Facilities
As per the Government guidelines Bay Venues’ is working to a maximum capacity of 100 customers with 1 metre distancing per indoor or outdoor venue space (excluding staff). For Tumble Time we are implementing session times to ensure we don’t exceed this capacity. Visit baykids.co.nz/tumble-time for more information.
Memberships & Visit Passes
All memberships & visit passes will automatically re-start upon the re-opening of the facilities on Thursday, September 9 (and Saturday, September 11 for Greerton Aquatic members/visit pass holders).
Increased Hygiene Regime
Before re-opening each facility, a thorough clean will be performed. All maned facilities undergo regular commercial cleans and high-touch point areas will be disinfected throughout the day and/or between use by staff, e.g., door handles, benches etc.
We encourage visitors to any of our aquatic sites to consider how they can arrive and depart without necessarily using changing facilities to help minimise risks in these areas.
Hand sanitiser will be available at the entrance of all Bay Venues’ facilities and we encourage customers and staff to use this before entering.
It is important that you use basic hygiene measures, including washing your hands, coughing, or sneezing into your elbow and cleaning surfaces. Please stay home if you are feeling unwell.
Bay Venues’ are monitoring COVID-19 developments closely and will be updating this web page and notifying customers via our Facebook pages if our situation changes.
If you would like more information about COVID-19 please visit www.covid.govt.nz
If you would like to discuss any concerns with Bay Venues' management, please email feedback@bayvenues.co.nz
Last updated September 10, 2021 at 11.40am.
