HOME       COMPANY       SUPPORT       DEALER AREA       IMAGE GALLERY
NEED HELP SELECTING KAYAKING ACCESSORIES?

Click here to see some useful tips to get you on the right track



SOMETHING YOU ARE UNSURE ABOUT?

Click here to see a list of frequently asked questions and things to consider when looking for kayaks and kayaking accessories.


Warranty Policy

OUR WARRANTY IS OUR COMMITMENT TO YOU THE ORIGINAL PURCHASER
Mission Kayak(copy)
Our products are fully warranted to the original purchaser, against defects in materials and workmanship. This excludes commercial users. If our product fails due to a manufacturing fault, it will be repaired free of charge. It will be replaced if repairs are not practical.

If the product fails due to normal wear and tear, accident or negligence, we will gladly repair it for a reasonable cost.
We can offer you this warranty because we have total confidence in the quality of our products and are proud to stand behind them.

FOR YOUR WARRANTY TO BE VALID YOU MUST HAVE REGISTERED WITH US ONLINE AT THE TIME OF PURCHASE. Click here to register your kayak online



WARRANTY CLAIM FORM
Please fill in the form below as well as provide us with the serial number and photos of the affected area and we will endeavour to get this resolved for you as soon as possible.
Title*
Mr
Mrs
Miss
Ms
First Name*
Last Name*
Email Address*
Address
City
State / Province
Postcode
Country*
Retail store where kayak was bought
Kayak Model*
Squirt
Flow
Surge
Xstream 390
Xstream 420
Kotare
Catch 290
Catch 390
Catch 420
Access 280
Access 400
Line 280
Line 400
Contour 450
Contour 480
Contour 490
Eco Behzig
Eco Niizh XLT
Eco Niizh COM
Acrobat
Switch
Wingman
Dinghy
Date of Purchase Date Selector
Serial Number*
(Serial Number is located at the stern of your kayak)
NOTES - (Please provide us with a full explanation as to how the damage to the kayak occurred, how/where the kayak has been transported, stored, etc)*
PLEASE USE THIS PHOTO UPLOADER TO SEND THROUGH PHOTOS OF THE AFFECTED AREA
Loading...

Uploading files...

FileSize
Select the files you would like to upload (you can hold the CTRL or SHIFT key to select multiple files)
In order to assist us in reducing spam, please type the characters you see:
spam control image
logo                 facebook ico               hydraulics ico